Why do I need to rotate my device when playing?
In order to play games on our Mobile site or Mobile App, you'll need to hold your device in a 'landscape' position.
Once you have rotated your device, the images on the screen should flip to be in the correct way. If the images do not flip, it may be that you have the screen lock on which prevents the screen from rotating.
You can change the settings to ensure you can rotate the device!
How do I turn on auto rotate on an iOS device?
Swipe your finger from the base of your device to the top or if you have an iPhone X or later, you will need to swipe down from the top right corner. This will show some extra settings and in order to allow the screen to rotate, the lock symbol (half circle arrow with a padlock) would need to be dark. If it is lit up, tap on it to disable the lock.
How do I turn on auto rotate on an Android device?
Android phone: You can enable the screen rotation by swiping your finger from the top of your device towards the bottom.
This will open the status bar and here you can enable screen rotation (circular arrow). This would need to be lit up in order to allow your screen to rotate.
Android tablet: You can enable the screen rotation by swiping your finger from the bottom right corner up to the top.
This should open the status bar and you can turn on the screen rotation by clicking the circular arrow.
This would need to be lit up in order to allow your screen to rotate. Alternatively, you can enable the screen rotation by clicking Settings > My Device > Display.
If your device appears to differ from the instructions described above, then we would recommend referring to the operations manual for further advice.