You can request to close, or Self Exclude your account at any time by contacting our 24/7 Customer Support Team. Please ensure you quote the reference 'Self Exclusion' in all correspondence to ensure your account is closed correctly.
You can request a Self Exclusion for 6 months, 1 year, 2 years or 5 years.
Alternatively, you can log in to your account and select My Account > Play Responsibly > Self Exclusion. This can also be found by clicking here.
If you prefer to email, this can take up to 24 hours for the Self Exclusion to take effect. You can add a Cool Off to your account to lock yourself out immediately while this is added. This can be found by clicking here.