Login Issues

• Playing From Outside of the UK
• Opening An Account
• Login Issues
• Difficulties With Personal Email Address
• Changing Password

Verification

• Live Chat With Our Verification Team
• I have been contacted by your Compliance Team
• Why have I been asked for ID when I'm already verified?
• Verification Process
• How Do I Send My ID?
• Email Verification

Closure

• Closing My Account
• Account Closed

Reactivation

• Returning To Heart Bingo

Security

• My Data
• Subject Access Request
• Safe Playing
• Changing Personal Details