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Welcome to our Support Centre

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Account

Login Issues

  • IMPORTANT NOTICE - Social Responsibility Team
  • Unable to Login or Reset Password
  • Changing and resetting your password
  • Playing From Outside of the UK
  • Opening An Account
  • Login Issues
See all 7 articles

Verification

  • Live Chat With Our Verification Team
  • I have been contacted by your Compliance Team
  • Why have I been asked for ID when I'm already verified?
  • Verification Process
  • How Do I Send My ID?
  • Email Verification
See all 7 articles

Closure

  • Closing My Account
  • Account Closed

Reactivation

  • Returning To Heart Bingo

Security

  • My Data
  • Subject Access Request
  • Safe Playing
  • Changing Personal Details

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