Login Issues

• Unable to Login or Reset Password
• Changing and resetting your password
• Playing From Outside of the UK
• Opening An Account
• Login Issues
• Difficulties With Personal Email Address

Verification

• Live Chat With Our Verification Team
• I have been contacted by your Compliance Team
• Why have I been asked for ID when I'm already verified?
• Verification Process
• How Do I Send My ID?
• Email Verification

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Closure

• Closing My Account
• Account Closed

Reactivation

• Returning To Heart Bingo

Security

• My Data
• Subject Access Request
• Safe Playing
• Changing Personal Details